Privacy, logs and contacting support

Easy Eject works with files on your Mac and connected storage. It has no account, advertising or analytics feature. It does not upload your media. The App Store edition has no network entitlement; its local settings, bookmarks and logs live in its app sandbox. The website edition also processes media locally, but from version 1.7.0 its automatic update checker periodically contacts GitHub for release information. You can disable automatic checks in Settings; approved updates also download from GitHub. No system profile is sent. GitHub receives normal connection information such as your IP address.

The import log stays on your Mac unless you choose to share it. It can include filenames and source/destination paths. Debug logging can show disk details. Review and redact that information before posting a GitHub issue or sending a support message. For a useful report, include the app edition and version, macOS version, reader/card type, and the exact visible error. Do not send original client media or passwords unless Ryan specifically needs them for an agreed support case.

This help site is hosted on the same Easy Eject website infrastructure. Its local search runs in your browser; there is no help-site account. Website delivery through the hosting provider and Cloudflare uses ordinary connection information. Links to GitHub, the App Store, ShootCal or Ryan Smith Photography open those services in your browser.

Read the complete Easy Eject privacy policy for both editions and the website. For support, contact Ryan or file a GitHub issue.